ArticleIndustry Insights

CareSwift Unveils V3 Platform with Real-Time QA/QI

CareSwift unveils its groundbreaking V3 documentation solution featuring real-time voice interaction, dynamic prompting, and pre-submission QA/QI validation for ePCR systems.

By CareSwift Communications5 min read
CareSwift Unveils V3 Platform with Real-Time QA/QI

FOR IMMEDIATE RELEASE

New York, NY – June 12, 2025 – CareSwift, the AI-powered EMS documentation platform that has revolutionized emergency medical documentation for 30% of New York City's hospital-based EMT workforce, today announced the upcoming launch of its V3 real-time documentation solution, scheduled for pilot deployment on July 1, 2025.

Breakthrough Real-Time Voice Documentation

Building on its proven platform that has already generated over 40,000 patient care narratives with documentation times reduced by up to 90%, CareSwift V3 introduces revolutionary real-time capabilities that transform how providers capture critical patient information.

"Our V3 platform represents a quantum leap in EMS documentation technology," said the CareSwift team. "Providers can now complete their entire narrative in one seamless dictation session after the call, with our AI instantly identifying and prompting for any missing critical elements in real-time—ensuring nothing is overlooked while maintaining our industry-leading 99% accuracy rate."

The new real-time voice interaction feature allows EMTs and paramedics to:

  • Complete accurate, comprehensive narratives reliably in under 2 minutes through a single dictation session
  • Receive instant visual prompts for missing assessments or required fields during dictation
  • Eliminate the back-and-forth of traditional documentation with one streamlined process
  • Focus entirely on patient care during the call, then document efficiently afterward

Revolutionary ePCR Overlay with Pre-Submission QA/QI

CareSwift V3 introduces an industry-first intelligent overlay that integrates seamlessly with existing ePCR solutions, providing real-time quality assurance before report submission. This groundbreaking feature:

  • Eliminates Field Contradictions: Automatically flags inconsistencies between narrative sections and structured data fields
  • Provides Real-Time QA/QI: Conducts comprehensive quality reviews with providers during documentation, not after
  • Prevents Submission Errors: Catches compliance issues, billing gaps, and clinical documentation deficiencies before they impact revenue or patient care
  • Adapts to Agency Protocols: Customizes validation rules to match specific agency requirements and payer specifications

"We're effectively putting a QA specialist at every provider's side, 24/7," explained the development team. "This pre-submission intelligence layer has shown the ability to prevent 95% of documentation errors that typically lead to claim denials or compliance issues."

Comprehensive QA/QI and Billing Suite Progress

CareSwift also announced significant progress on its integrated QA/QI and billing suite, designed to complement the real-time ePCR solutions:

  • Advanced Pattern Recognition: AI-driven analysis of documentation patterns across entire fleets
  • Predictive Revenue Intelligence: Forecasts potential billing issues before claims submission
  • Automated Compliance Monitoring: Continuous assessment against NEMSIS 3.5, NEMSQA, and payer-specific requirements
  • Performance Analytics Dashboard: Real-time insights into provider documentation quality and revenue capture rates

"Our vision extends beyond documentation to create a comprehensive ecosystem that supports every aspect of EMS operations," the team stated. "We'll be sharing more details about these expanded capabilities in the coming weeks."

Pilot Program Launch

The V3 platform will enter pilot deployment on July 1, 2025, with select partner agencies across diverse operational environments. Early access partners will benefit from:

  • Dedicated implementation support
  • Custom configuration for agency-specific workflows
  • Direct input into feature refinement
  • Priority access to the full QA/QI and billing suite upon release

Agencies interested in participating in the pilot program are encouraged to schedule a demonstration at careswift.com/demo.

About CareSwift

Founded by EMS clinicians who spent years responding to emergencies in New York City's busiest EMS system, CareSwift is dedicated to giving time back to those who save lives. Since its Q4 2024 launch, the platform has grown organically to serve approximately 207 weekly active EMTs, demonstrating immediate frontline value and enterprise scalability. CareSwift's AI-powered platform reduces documentation time by 80%, increases revenue capture by an average of 23%, and ensures 98%+ compliance accuracy.

For more information about CareSwift V3 or to schedule a demonstration, visit careswift.com/demo.

Media Contact:

CareSwift Communications

[email protected]

Tags

press-releaseproduct-launchV3real-timeQA/QI

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